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Lost or damaged DalCard

DalCard not working? Misplaced? Follow these instructions to get it replaced and make sure your account is secure.

My DalCard was lost or stolen

If you lost your DalCard or it has been stolen, you must:

  • log in to 聽(NetID login required)聽to temporarily de-activate your DalCard聽

I found my DalCard

If you find your card, log in to聽聽(NetID login required)聽to re-activate your card.鈥�Once a new DalCard has been issued, your old DalCard is invalid and聽cannot聽be re-activated.

My DalCard doesn't work

If your DalCard聽isn't聽working, contact the聽DalCard Office聽and we will help you resolve the issue. Note: once your DalCard has been replaced, the聽previous聽card will no longer function.

础听$25 replacement fee聽will be charged for cards that have become damaged due to misuse or improper care.

Cards that have been damaged through "normal wear and tear" will be exchanged at no charge. Damage from normal wear and tear includes damage caused by swiping the card through card reader devices.

How to replace your DalCard

Visit your nearest聽DalCard Office聽鈥痶o get a replacement DalCard.鈥�

Cost

  • $25 to replace your DalCard

  • $25 to replace your聽UPass聽sticker

Payment methods聽

  • Dal Dollars, debit, credit, cash