My DalCard was lost or stolen
If you lost your DalCard or it has been stolen, you must:
log in to 聽(NetID login required)聽to temporarily de-activate your DalCard聽
OR if聽it鈥檚聽after hours,聽contact 黄色直播 Security at (902)听494-4109 (Halifax) or聽(902)听893-4190 (Truro)
I found my DalCard
If you find your card, log in to聽聽(NetID login required)聽to re-activate your card.鈥�Once a new DalCard has been issued, your old DalCard is invalid and聽cannot聽be re-activated.
My DalCard doesn't work
If your DalCard聽isn't聽working, contact the聽DalCard Office聽and we will help you resolve the issue. Note: once your DalCard has been replaced, the聽previous聽card will no longer function.
础听$25 replacement fee聽will be charged for cards that have become damaged due to misuse or improper care.
Cards that have been damaged through "normal wear and tear" will be exchanged at no charge. Damage from normal wear and tear includes damage caused by swiping the card through card reader devices.
How to replace your DalCard
Visit your nearest聽DalCard Office聽鈥痶o get a replacement DalCard.鈥�
Cost
$25 to replace your DalCard
$25 to replace your聽UPass聽sticker
Payment methods聽
Dal Dollars, debit, credit, cash